At our Custom Jersey Pro store , we take pride in offering top-notch custom products that our customers love. But hey, we get it – sometimes things don’t go as planned. That’s why we’ve got your back with our Return & Refund Policy for customized apparel, jerseys, hats, backpacks, and sports gear.

1. Oops, Wrong Customization: If you spot a mistake in your order within 48 hours of placing it, just give us a shout. We’ll do our darnedest to fix it before it hits the production line – and guess what? It won’t cost you a dime.

2. Can’t Fix It After 48: Once that 48-hour window closes, we’re hands-tied on tweaks. The gears are already turning in production land. But don’t sweat it too much. If your order’s small (less than 2 items), we’ll whip up a new one on the house. Got a bigger order? We’ll work with you to minimize the hassle.

3. Quality Blues: If your product isn’t up to snuff or arrives with a snag, no worries. Reach out to us within 7 days of receiving it, and we’ll sort you out with a full refund. We’ll shoot you an email once we’ve processed your return. Just a heads up, it may take a bit for those funds to hit your account.

4. 30-Day Freebies: You’ve got a whole month from delivery to decide if you’re vibing with your purchase. Don’t love it? No problem. Just send it back or swap it out – no questions asked, as long as it’s still in tip-top shape.

5. Sending It Back: Need to make a return? Hit us up, and we’ll hook you up with a return shipping label. Easy peasy.

We want you to shop with confidence, knowing we’ve got your back every step of the way. Got questions? Shoot us a message anytime.

support email is : [email protected]

Disclaimer:

After 30 days of receiving your order, we can’t accept returns for any sales.
Just so you know, these custom jerseys aren’t made by any big sports brands or leagues. They’re all created and designed independently by us, with no official ties to any pro sports logos or names.
Quick heads up, we don’t do returns or refunds for blank items that have been customized or altered for resale. This rule goes for anything that’s been changed from its original state. It’s a good idea to check out this policy before you buy stuff to tweak and sell.
Oh, and one more thing: We might tweak this policy down the road, and if we do, we’ll let you know right here. Got any questions about cancellations or anything else? Hit us up or shoot an email to our support [email protected]

Contact Information

Email: [email protected]
Phone: +1-833-980-4764
Preferred Contact (SMS Only): +1-833-980-4764
Office Address: 6701 Stockton Blvd Sacramento, CA 95823, United States
Support Hours: Monday to Sun | 09:00 AM – 07:00 PM (GMT)